Applications are open from April through December each year.

The application form opens on the first Monday in April at 9 AM and closes on the third Thursday in December at 5 PM.

You may apply during that time using the application link on this page.

We review applications in groups. Applying earlier does not guarantee that you will be approved first.

To apply, complete the online application during the application cycle.

You will need:

• A valid email address
• One accepted document
• Basic information about you and your pet

After you submit your application, you will receive an email confirming that we received it.

Accepted documents include:

• Medicaid card
• SNAP / EBT card
• SSI benefits letter
• WIC card

The document must show your name or the name of someone in your household.

Other documents may not be accepted.

If the document you send is missing, incomplete, hard to read, or not accepted, we may ask you to send another accepted document.

The last day to submit an accepted eligibility document is December 31. This deadline cannot be extended.

After you apply, One Health Organization will review your application.

This may take several weeks.

You may receive one of these updates:

Approved and card assigned
Your application was approved. A Voucher Card ID was assigned to you. You will receive an email with your Voucher Card ID and instructions for how to use it.

Approved, but no card available yet
Your application was approved, but we cannot assign a Voucher Card ID yet because funding is limited. There is no need to call the office to ask when your card will be ready. If a Voucher Card ID becomes available for you, we will email it to you.

Not approved
Your application was not approved. When possible, the email will explain why and what you may be able to do next.

More information needed
We may ask you to send another document if the document you sent was missing, incomplete, hard to read, or not accepted.

Review times will vary.

You may receive updates by email.

Also check your spam or junk folder.

There is no need to call the office for an application update unless we ask you to contact us.

All updates about your application are sent by email.

Please use an email address you can check often.

Also check your spam or junk folder so you do not miss important messages from One Health Organization.

Applications are not reviewed only by the date they come in.

We review applications in groups. We follow program rules and look at how much money is available.

We may also look at whether you received a Voucher Card before and when you applied during the year.

Applying early does not guarantee that you will be approved first.

Funding is limited. We may not be able to help everyone who applies.

If your application is approved but no Voucher Card ID is available yet, you do not need to take any action right now.

You do not need to apply again right now.

Voucher Card IDs are assigned as money becomes available. We cannot tell you when a card may become available.

If a Voucher Card ID becomes available for you, you will receive a separate email with your Voucher Card ID and instructions for how to use it.

We do not use a public waiting list.

If your application is approved but funding is not available, we will keep your approved application in our system for that program year.

If a Voucher Card ID becomes available for you, we will email you.

We cannot tell you where you are in line or when a Voucher Card ID may become available.

One Health Family Members are pet parents who have received a Veterinary Care Voucher Card ID from One Health Organization.

If you receive a Voucher Card ID, you are part of the One Health Family Member community.

This is not a paid membership. It is a way for us to describe pet parents who have received help through the Voucher Card program.

If you receive a Voucher Card ID, you are responsible for making your own veterinary appointment.

One Health Organization does not schedule appointments for pet parents.

Before scheduling, contact a participating veterinary clinic and ask:

“Do you accept One Health Organization Veterinary Care Voucher Cards?”

FIND A VET

When you go to the clinic, bring:

• Your Voucher Card ID
• A copy or screenshot of your Voucher Card email
• Another way to pay, such as cash, credit card, or debit card

Your Voucher Card may not cover the full cost of your pet’s care.

Use our Northeast Ohio Veterinary Clinics Directory to look for clinics marked “Accepts Vouchers.”

Please contact the clinic before scheduling to confirm that they accept One Health Organization Veterinary Care Voucher Cards.

This program is not for emergency veterinary care.

Emergency veterinary clinics usually require payment in full at the time of service.

If your pet needs care right away, please call veterinary clinics directly and review other pet care and financial help resources.

 If your pet needs care right away, or if your needs are not met by the Voucher Card program, please review other Northeast Ohio pet resources.