Special Notice 9/13/2024
- Direct deposit AND check payments to Veterinary Partners are up-to-date, as long as we've received the invoice. 🎉
- A process is in place to notify Veterinary Partners when transactions lack a corresponding invoice.
- For pet parents/owners needing financial support to help pay their vet bills, Voucher Card distributions are paused temporarily until further notice.
Process the Voucher Card
There are two (2) required steps (Step #2 and Step #3). There are four (4) options for Step #3.
Step #1 is recommended though it is optional.
Enter your username and password. If you don't have one or forgot them, call the office at 216.920.3051.
Enter the card number and the transaction amount. If you enter a transaction amount higher than the remaining balance, you will receive an error message that tells you the remaining balance.
Step 3: Submit the Invoice
Send us a copy of the invoice so your payment can be processed. There is no need to send the receipt.
Option #1 - Email the Invoice
Click here to send the document as an email attachment.
Option #2 - FAX the Invoice
FAX the client invoice to 216.455.0980
Option #3 - Mail a hard copy of the Invoice
Special Note - 8/22/2024: We will be phasing out the option to send by mail. We plan to move to a completely digital process by 12/31/2024.
Mail to: ATTN: VPP, 27600 Chagrin Blvd, Ste 400, Woodmere, OH 44122-4449