Become a
Veterinary Partner
Accept Voucher Cards.
Help Clients Access Veterinary Care.
Veterinary teams are often asked to help when clients cannot afford care.
One Health Organization’s Voucher-based Veterinary Payment Program gives participating clinics a structured way to help eligible clients while still receiving payment for approved veterinary services.
Quick overview
What your clinic does
- Accepts Voucher Card IDs from eligible clients.
- Provides veterinary care for dogs and cats in Cuyahoga, Geauga, Lake, Lorain, Medina, Portage, or Summit County.
- Submits the transaction and invoice online.
- Receives payment after the invoice is reviewed and approved.
What One Health Organization does
- Determines which pet owners are eligible for voucher support.
- Issues Voucher Card IDs to approved households.
- Reviews submitted transactions and invoices.
- Processes payment to participating clinics.
Why participate?
Becoming a Veterinary Partner gives your clinic a structured way to help clients who need financial support for veterinary care.
- It is free to participate
- Your clinic is not required to discount services
- Discounts are appreciated, but not expected
- Your clinic may be listed as a participating Veterinary Partner
- Eligible clients can use their Voucher Card ID only at participating clinics
How the process works
When a client presents a Voucher Card ID
Your team will:
- Provide veterinary care.
- Accept the Voucher Card ID as payment.
- Submit the transaction information online.
- Upload the invoice for One Health Organization to review and process for payment.
Covered services
Voucher Cards may be used for veterinary care for dogs and cats, which includes the following.
- Medically necessary veterinary care
- Surgical procedures when medically necessary
- Routine spay and neuter procedures
- Microchipping - NEW
How payment works
Payment review begins once One Health Organization receives the transaction information and invoice.
- One Health Organization reviews the transaction and invoice for approval
- Once approved, your clinic will receive payment by check or ACH, based on your selected payment method
What your clinic needs to participate
To become a Veterinary Partner, your clinic will need to provide:
- Clinic contact information
- Payment information
- A current IRS Form W-9
- Confirmation that your clinic would like to accept Voucher Cards
- The information needed to list your clinic accurately on our website
- Permission for One Health Organization to list your clinic as a participating Veterinary Partner
Questions?
We are happy to answer questions from veterinary clinics interested in participating.
Phone: 216.920.3051 Option 2
Send us an email
